Coupang, can I return it even if I open the package and don’t use it? Solve your questions!
Coupang, a leading online shopping company, is loved for its convenient ordering and fast delivery. However, due to the inevitable limitations of online shopping, returns are often necessary because the product is purchased without being able to check it in person. In particular, many consumers remain curious about whether to return unpacked and unused products.
Coupang’s basic return policy 쿠팡 포장 뜯고 사용 안하면 반품
In accordance with the Consumer Protection Act, Coupang allows returns or refunds within 7 or 15 days (depending on the product) after purchasing the product. However, returns may be restricted if the product is damaged due to the consumer’s responsibility as specified in the Consumer Protection Act.
Is it possible to return unpacked and unused products? 픽잇스마트
In the case of Coupang, most unpacked and unused products can be returned. However, returns may be restricted in the following cases:
If the value of the product has decreased significantly: If the product has been used or partially consumed, the value of the product may decrease significantly.
If the product is damaged to the extent that resale is difficult: If the product has been used or is partially damaged, the product may be damaged to the point that resale is difficult.
If the value of the product has decreased significantly over time to the point that resale is difficult: If a long period of time has passed since purchase, the value of the product may decrease significantly, making resale difficult.
Precautions when returning unpacked and unused products
Restoration of the product: Before returning the product, you must restore it to its original condition as much as possible.
Return courier: You must courier the return using the courier invoice provided with the product.
Request for return: You must apply for a return through the Coupang app or website.
Contact Coupang Customer Center
If you have any questions about whether you can return unpacked and unused products, we recommend contacting Coupang Customer Center. Coupang Customer Center is open 24 hours a day, 365 days a year, and you can contact us through a variety of methods, including phone, chat, and email.
reference material
caution:
Coupang’s return policy may change from time to time, so it is important to check the latest policy.
Return policies may vary depending on specific product categories.
There may be cases where returns may not be possible even if the product has been unpacked and unused.
This article is for informational purposes only and should not be considered legal advice. Please contact Coupang Customer Center for specific information on whether returns are possible.