We will provide detailed information on how to withdraw from the Temu site.
How to leave the Temu site
You can withdraw from the Temu site in two ways: through the app or through the website.
Unsubscribe through the app
Run the Temu app.
Click the profile icon in the top right.
Click Settings > Account > Cancel Membership. 테무 탈퇴
Select the reason you want to cancel your account and enter your password.
Click the [Withdraw Membership] button.
Unsubscribe through the website
Go to the Temu website.
Click the login button at the top right.
After logging in, click the profile icon. 윤과장의 소소한 일상 이야기
Click Settings > Account > Cancel Membership.
Select the reason you want to cancel your account and enter your password.
Click the [Withdraw Membership] button.
For both methods, you must enter your password to complete withdrawal. If you have forgotten your password, you can reset your password by clicking [Forgot Password] on the homepage.
Differences between withdrawing via app and website
There is no significant difference in how to withdraw through the app or through the website. However, if you cancel through the app, you must select from five reasons why you want to cancel your account. If you cancel through the website, you can freely enter the reason why you want to cancel your account.
Things to keep in mind when leaving the Temu site
When leaving the Temu site, you must keep the following in mind.
After withdrawal, you will not be able to use any services provided by the Temu site. Therefore, if you are using any services before withdrawing your membership, please terminate your use in advance or transfer them to another member.
Before withdrawal, you must use any points or discount coupons you have on the Temu site. Points or discount coupons cannot be used after withdrawal, so be sure to use them before withdrawal.
Even after withdrawal, personal information will be stored for 3 months and then deleted. Therefore, please be careful to prevent your personal information from being leaked even after you cancel your membership.
Processing of personal information after leaving the Temu site
Even after leaving the Temu site, a member’s personal information will be stored for 3 months. This is to prepare in case a member reverses his/her intention to withdraw in the future. Personal information will be destroyed after 3 months.
The Temu site is doing its best to safely protect members’ personal information. The method of destroying personal information is as follows.
Personal information printed on paper is shredded with a shredder.
Personal information stored in electronic form is safely deleted.
FAQ on how to leave the Temu site
Q. What happens to points or discount coupons after withdrawal?
A. After withdrawal, you will not be able to use any services provided by the Temu site, so if you do not use points or discount coupons, they will be forfeited. Be sure to use points or discount coupons before canceling your membership.
Q. They say that my personal information will be kept even after I withdraw my membership. How can I check this?